Available for new opportunities

Carolina Sarfatis

Business Administration Apprenticeship Degree with over 10 years of experience across international organisations, university hospital and legal affairs.

Geneva, Switzerlandcarolina.sarfatis@hotmail.com+41 79 138 28 95Swiss · Israeli
Portrait of Carolina Sarfatis

ABOUT ME

BILINGUAL FRENCH & ENGLISHBusiness Administration Apprenticeship10+ Years Experience

Where I've worked.

01 · Legal

Legal Assistant

Supported legal counsel with case files, contracts and bilingual correspondence. Handled sensitive documents with strict confidentiality.

02 · Healthcare

Medical Assistant

Coordinated schedules for medical staff, managed patient documentation and supported cross-department communication in French & English.

03 · Corporate

Audit Assistant

Provided executive assistance in a fast-paced international setting. Travel, meetings, reporting, billing & invoicing, and bilingual liaison work.

01 — Trajectory

Professional Experience

01 · International Organization

Administrative Assistant — CMS Secretariat

CERN, European Center of Nuclear Research

02.2025 — 08.2025

  • General administrative tasks and database updates.
  • Management of travel reimbursement requests.
  • Preparation of invitation letters and visa applications.
  • Sale of CMS souvenirs and cash handling.
  • Secretariat of CMS (Compact Muon Solenoid).
Geneva, Switzerland

02 · Healthcare

Temporary Secretary

Geneva University Hospitals

11.2024 — 01.2025 & 08.2025 — 11.2025

  • General administrative tasks and secretariat of the Blood Transfusion Center and Blood Donation Service.
  • Support to the head nurse responsible for creating schedules; entry of nursing shift schedules.
  • Management of the Head Nurse calendar, organization of meetings and room bookings.
  • Minute-taking during team meetings.
Geneva, Switzerland

03 · International Organization

Administrative Assistant

CERN, European Center of Nuclear Research

01.2023 — 06.2023

  • Organized Council sessions, subsidiary bodies, consultative bodies and working groups.
  • Administrative support to the President of the Council and committee members.
  • Coordinated, developed and distributed documents intended for committees.
Geneva, Switzerland

04 · Legal Affairs

Administrative Assistant

JNC Avocats Law Firm

09.2022 — 12.2022

  • Telephone and client reception, agenda and meeting organization for partners.
  • Administrative file management, correspondence and mail handling.
  • Billing, accounting and operational support for the law firm.
Geneva, Switzerland

05 · Healthcare Secretariat

Apprenticeship Commercial Employee - CFC

Geneva University Hospitals

08.2020 — 07.2022

  • Reception, telephone, appointments and workflow for a surgical unit.
  • Weekly minutes, on-call schedules for 9 doctors and management of the Professor's secretariat.
  • Drafted reports, discharge letters and organized private-ward surgical admissions.
Geneva, Switzerland

06 · Back Office, Audit

Apprenticeship Commercial Employee - CFC

KPMG SA

08.2019 — 03.2020

  • Incoming/outgoing mail, packages and archiving.
  • Drafted contractual mandates and managed bank confirmation requests.
  • Invoicing, quarterly closings and coordination of internal & client events.
Geneva, Switzerland

07 · Hospitality

Receptionist

La Barcarolle Hotel ★★★★

08.2013 — 09.2014

  • Check-in and check-out for an international clientele.
  • Weekend breakfast service.
  • Kept the reservation schedule up to date.
Nyon, Switzerland

08 · Operations

Team Leader — Online Casino

T&Z Boss Management

12.2016 — 01.2018

  • Liaison between agents and management; staff scheduling.
  • Coached and trained staff; organized internal competitions.
  • Managed promotions via email, SMS and VIP customer service.
Herzliyya, Israel

09 · Customer Support

Customer Support Agent — Online Casino

TRITON Online Services

06.2016 — 12.2016

  • Delivered multilingual customer support via phone, live chat, email and SMS.
  • Assisted players with account registration, login issues and KYC verification.
  • Supported players with promotions, bonuses and VIP services.
  • Maintained high customer satisfaction while ensuring regulatory compliance.
Herzliyya, Israel

10 · Healthcare

Receptionist

Hauts d'Anières Clinic

01.2015 — 12.2015

  • Telephone and mail management.
  • Preparation of customer insurance reports for reimbursement.
Geneva, Switzerland

01b — Additional Experience

Additional Experience

  • Horse Stewardship — Costa Rica

    Equine Care & Holistic Facilitator

    01.2024 — 03.2024

    • Managed daily care and well-being of horses: feeding, grooming and herd maintenance.
    • Organized and facilitated meditation circles with horses and chakra healing.
    • Provided oracle reading sessions, offering guidance and enhancing participants' wellness experience.
    • Applied mindfulness and holistic approaches with both horses and participants.
  • Watches and Wonders, Geneva

    Cloakroom Hostess

    01.2019 (1 week)

    • Welcomed and assisted an international clientele.
    • Managed clients' personal belongings in an organized and professional manner.
    • Ensured the confidentiality and security of guests' personal items.
    • Maintained cleanliness and order within the cloakroom area.
  • Geneva Book Fair, Geneva

    Reception & Access Control Hostess

    05.2019 (1 week)

    • Welcomed and assisted international visitors.
    • Managed access control and ticket verification for event attendees.
    • Provided information and guidance to visitors throughout the event.
  • Geneva International Motor Show, Geneva

    Reception & Access Control Hostess

    03.2019 (1 week)

    • Welcomed and assisted international visitors.
    • Performed access control and ticket validation.
    • Delivered professional customer service and visitor assistance during the event.
  • Casino du Lac, Geneva

    Waitress & Multi-skilled Service Agent

    06.2018 — 09.2018

    • Welcomed customers at the bar and handled orders.
    • Prepared cocktails and served appetizers.
    • Maintained cleanliness and general upkeep of the service area.
  • Ice-Watch Store, Geneva

    Sales Assistant — Watch Retail

    11.2012 — 07.2013

    • Opened and closed the store.
    • Handled sales and operated the cash register.
    • Provided after-sales service and coordinated repairs.

02 — Languages

Languages

  • FrenchNative
  • EnglishNative
  • ItalianC2
  • GreekB1
  • HebrewA1
  • SpanishA1

Computer skills

Microsoft Office - Word, Excel, PowerPoint, Outlook · Social networks

03 — Education

Education

2019 — 2022

Swiss Federal Brevet — Business Administration

Geneva

2016

International Baccalaureate

Penn Foster

Beyond work

Oriental dance & ballet · Yoga, meditation, horse therapy Volunteer experience with the Lone Soldiers programme and the Ethiopian National Project in Jerusalem, 2016