CERN, European Center of Nuclear Research · Geneva, Switzerland

• General administrative tasks and database updates.
• Managed travel reimbursement requests and prepared invitation letters and visa applications.
• Provided secretariat support for the CMS Experiment.
• Handled sales at the CMS souvenir shop.

Geneva University Hospitals · Geneva, Switzerland

• Provided secretariat support across the Maternity, Pediatrics and Children's Hospital units.
• Managed calendars and organized meetings and room bookings.
• Took minutes during team meetings.

Geneva University Hospitals · Geneva, Switzerland

• Secretariat of the Blood Transfusion Center and Blood Donation Service.
• Supported the head nurse in creating and entering nursing shift schedules.
• Managed the Head Nurse's calendar and organized meetings and room bookings.

CERN, European Center of Nuclear Research · Geneva, Switzerland

• Organized Council sessions, subsidiary bodies, consultative bodies and working groups.
• Provided administrative support to the President of the Council, Professor Eliezer Rabinovici, and committee members.
• Coordinated, developed and distributed documents intended for committees.

JNC Avocats Law Firm · Geneva, Switzerland

• Managed telephone and client reception, plus agenda and meeting organization for partners.
• Handled administrative file management, correspondence and mail.
• Supported billing, accounting and daily operations for the firm.

Geneva University Hospitals · Geneva, Switzerland

• Managed reception, telephone, appointments and workflow for a surgical unit.
• Took weekly minutes and coordinated on-call schedules for 9 doctors.
• Managed the Professor's secretariat.
• Drafted reports and discharge letters, and organized private-ward surgical admissions.

KPMG SA · Geneva, Switzerland

• Managed incoming/outgoing mail, packages and archiving.
• Drafted contractual mandates and managed bank confirmation requests.
• Handled invoicing and quarterly closings.
• Coordinated internal and client events.

T&Z Boss Managements · Ramat Gan, Israel

• Liaised between agents and management, and prepared staff schedules.
• Coached and trained staff, and organized internal competitions.
• Managed promotions via email and SMS, and provided VIP customer service.
• Delivered customer service via live chat.

TRITON Online Services · Herzliya, Israel

• Provided customer support by phone, live chat, email and SMS.
• Promoted and sold tailored offers and loyalty packages to customers.
• Assisted customers with account registration and verification.
• Maintained high customer satisfaction while ensuring regulatory compliance.

Hauts d'Anières Clinic · Geneva, Switzerland

• Managed telephone and mail correspondence.
• Prepared customer insurance reports for reimbursement.

La Barcarolle Hotel ★★★★ · Nyon, Switzerland

• Managed check-in and check-out for an international clientele.
• Provided weekend breakfast service.
• Kept the reservation schedule up to date.